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Work Offline with Microsoft Dynamics CRM for Outlook

You can use Microsoft Dynamics CRM for Outlook to access your Microsoft Dynamics CRM data when you’re on the go. For example, if you travel to a customer’s site, you can look up your CRM contacts, review and add new notes, and more without connecting to the Internet.

When you go offline with Dynamics CRM for Outlook, the software copies a subset of CRM data to your computer’s hard drive. Changes you make while you’re offline are stored locally. When you connect to the server again, the changes are automatically synchronized with the CRM server.